Cookie Policy
Last updated: 27 October 2026
1. About this policy
This policy explains the cookies and similar technologies (browser storage and tracking pixels) used on finaap.com, and how to change your choices.
finaap.com is run by Finaap Ltd, registered in Scotland, company number SC873575. Registered office: 44 Annandale View, Crosshouse, Kilmarnock, KA2 0ER. Questions: hello@finaap.com.
2. Your choices
Analytics and advertising cookies stay off unless you turn them on. You can change your choice here at any time. We ask again after 6 months.
Switching a category off deletes its cookies from finaap.com. Cookies saved on another company's own website can only be deleted in your browser settings.
3. Strictly necessary
Needed for the site to work, so they do not need your consent. They keep you signed in, protect the site, remember your cookie choices, help HMRC prevent fraud on tax submissions, and help Stripe prevent payment fraud.
Show the cookies
| Name | Lasts | Purpose |
|---|---|---|
| sessionid | 2 weeks | Keeps you signed in. |
| csrftoken | 1 year | Protects forms against misuse by other websites. |
| finaap_cookie_consent | 6 months | Remembers your cookie choices. |
| messages | Until shown | Carries a one-off on-screen message to the next page. |
| hmrc_device_id | 2 years | Signed-in users only. A device identifier HMRC requires with Making Tax Digital submissions, to prevent fraud. A copy is also kept in browser storage. |
| Stripe | Set by Stripe | Fraud prevention when you pay, saved on stripe.com. |
4. Functional
They remember choices you make and support features you use: your country and display settings, a referral code while you sign up, your support chat history, and details you entered if the page reloads.
Show the cookies
| Name | Lasts | Purpose |
|---|---|---|
| finaap_country | 1 year | Remembers the country you picked. |
| finaap_ref | 30 minutes | Keeps a referral code you entered while you sign up. |
| cw_conversation, cw_user_<id>, cw_snooze_campaigns_till | Up to 1 year | Signed-in users only. Keep your support chat history. |
| Browser storage | Until cleared | Your display settings, whether a message has already been shown to you, and details you entered so they are not lost if the page reloads. |
5. Analytics and advertising
Only used if you turn them on. They tell the provider which pages you view, your IP address, browser and device, and the advert that brought you here, if any. TikTok is also told when you create an account.
- Google Analytics (analytics): counts visits and shows which pages are used.
- Google Ads and AdSense (advertising): measure our Google adverts and show adverts on our pages.
- Meta Pixel (advertising): measures our Facebook and Instagram adverts.
- TikTok Pixel (advertising): measures our TikTok adverts.
Show the cookies for each provider
| Name | Saved on | Lasts |
|---|---|---|
| Google Analytics | ||
| _ga, _ga_<id> | finaap.com | 2 years |
| Google Ads and AdSense | ||
| _gcl_au | finaap.com | 90 days |
| __gads, __gpi | finaap.com | 13 months |
| __eoi | finaap.com | 6 months |
| IDE | doubleclick.net | 13 months |
| test_cookie | doubleclick.net | 15 minutes |
| Meta Pixel | ||
| _fbp, _fbc | finaap.com | 90 days |
| fr | facebook.com | 90 days |
| Browser storage | finaap.com | Until cleared |
| TikTok Pixel | ||
| _ttp, _tt_enable_cookie, ttcsid, ttcsid_<id> | finaap.com | 13 months |
| _ttp | tiktok.com | 13 months |
| Browser storage | finaap.com | Until you close the tab |
We and each provider are jointly responsible for collecting this information and sending it to them. Each provider is then responsible for how it uses it, which may include processing outside the UK, as set out in its own policy: Google, Meta, TikTok. Providers sometimes rename their cookies; we review this list regularly.
6. The Finaap app
The app does not use cookies or advertising trackers.
7. Changes
If we add a new kind of cookie, we will update this page and ask for your consent again first. Our Privacy Policy explains how we handle personal information.